Refund & Return Policy

Lakeside Pharmacy © Updated April 2026

Due to public health regulations, the return of medicines is restricted.

Non-Returnable Products

The following items cannot be returned:

  • Prescription medications
  • Opened or used medicines
  • Temperature-sensitive products
  • Personal hygiene products

Eligible Returns

Returns may be accepted if:

  • An incorrect product was supplied
  • The product is damaged upon delivery
  • Product is expired at the time of sale

Requests must be made within 48 hours.

Refunds will be processed within 5-10 business days after approval.